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      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
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Author: Rudy

This author has written 219 articles
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Read more about the article NY GOV HOCHUL GIVES $16M TO PLUS POOL

NY GOV HOCHUL GIVES $16M TO PLUS POOL

  • Post author:Rudy
  • Post published:January 16, 2024
  • Post category:Pool News

Plus POOL receives $16 million to pilot and scale its water-filtering, floating pool designacross New York State POOL to install a version of the plus-shaped pool in the NYC river…

Continue ReadingNY GOV HOCHUL GIVES $16M TO PLUS POOL
Read more about the article CPO Certification Class to Expert in Swimming Pools

CPO Certification Class to Expert in Swimming Pools

  • Post author:Rudy
  • Post published:January 14, 2024
  • Post category:Pool News

In the realm of swimming pool maintenance, the Certified Pool Operator (CPO) class stands out as a crucial stepping stone for individuals looking to establish a solid foundation in the…

Continue ReadingCPO Certification Class to Expert in Swimming Pools
Read more about the article You’re Falling Behind by Missing Podcast Education

You’re Falling Behind by Missing Podcast Education

  • Post author:Rudy
  • Post published:January 8, 2024
  • Post category:Pool Service/Pool Service Tips

Increase your knowledge by listening to podcasts

Continue ReadingYou’re Falling Behind by Missing Podcast Education
Read more about the article CPO Certification Class discount code

CPO Certification Class discount code

  • Post author:Rudy
  • Post published:January 7, 2024
  • Post category:CPO Certification Class/Pool News

Unlock your path to professional excellence in swimming pool maintenance with the exclusive 2024UP discount code for the Certified Pool Operator (CPO) certification class at CPOclass.com, hosted by Aquatic Facility…

Continue ReadingCPO Certification Class discount code
Read more about the article CPO Class School Supplies

CPO Class School Supplies

  • Post author:Rudy
  • Post published:January 5, 2024
  • Post category:Pool News

For the Certified Pool Operator (CPO) class, you'll want to ensure you have the necessary materials to effectively navigate and utilize your resources in the class and during the test.…

Continue ReadingCPO Class School Supplies
Read more about the article How to Prep for the CPO exam for Certified Pool Operator certification

How to Prep for the CPO exam for Certified Pool Operator certification

  • Post author:Rudy
  • Post published:November 25, 2023
  • Post category:CPO Certification Class

Prep for the CPO exam for Certified Pool Operator certification requires a strategic approach that goes beyond traditional study methods. Here's a step-by-step guide on how a student should prepare…

Continue ReadingHow to Prep for the CPO exam for Certified Pool Operator certification
Read more about the article How to take the CPO test for Certified Pool Operator Certification

How to take the CPO test for Certified Pool Operator Certification

  • Post author:Rudy
  • Post published:November 25, 2023
  • Post category:CPO Certification Class

CPO exam exams can be deceptive; just because you can bring in your notes and CPO Handbooks doesn't guarantee success. Adequate preparation and strategic test-taking skills are essential to navigate…

Continue ReadingHow to take the CPO test for Certified Pool Operator Certification
Read more about the article Pool Hydrodynamic Cavitation: a Hoax IMO

Pool Hydrodynamic Cavitation: a Hoax IMO

  • Post author:Rudy
  • Post published:November 25, 2023
  • Post category:Pool News

The pseudoscience of creating pressure-side cavitation (hydrodynamic cavitation) to rid swimming pools of algae and bacteria is based on the theory that cavitation bubbles can generate shock waves that kill…

Continue ReadingPool Hydrodynamic Cavitation: a Hoax IMO
Read more about the article Pool Service Podcast

Pool Service Podcast

  • Post author:Rudy
  • Post published:October 12, 2023
  • Post category:Pool News/Swimming Pool News

One of the top, if not the Best Pool Service Podcast to listen to is The Talking Pools Podcast. It is a weekly podcast for people who take care of…

Continue ReadingPool Service Podcast
Read more about the article PureStar™ Ozone System Takes the Industry by Storm!

PureStar™ Ozone System Takes the Industry by Storm!

  • Post author:Rudy
  • Post published:October 8, 2023
  • Post category:Pool News

The PureStar™ Corona Discharge Ozone System is a plug-and-play solution that is easy to install and maintenance-free PRESS RELEASE: VENTURA, CALIFORNIA - SEPTEMBER 29, 2023 AquaStar Pool Products, Inc., is…

Continue ReadingPureStar™ Ozone System Takes the Industry by Storm!
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

MIA: Key Metrics for Pool Service Success
byRudy Stankowitz

Text us a pool question!

In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.

Key Takeaways

  • The pool industry faces significant challenges with illegal practices.
  • Understanding customer retention and churn is crucial for business health.
  • Customer satisfaction metrics like NPS can guide service improvements.
  • Training and certifications are essential for technician competency.
  • Profitability should be measured per job type, not just overall revenue.
  • Sustainability is becoming a key factor in customer decisions.
  • Employee turnover impacts profitability and service quality.
  • Competitive intelligence helps businesses understand their market position.
  • Tracking metrics is essential for informed decision-making.
  • Building a dashboard of key metrics can drive business success.

Sound Bites

  • ”Training is retention.”
  • ”Don't buy based on hype.”
  • ”Track the stuff that matters.”

Chapters

  1. Frustrated Pool Pro
  2. Trade Mag Roundup
  3. PHTA Day on the Hill
  4. NPC New Director of Education
  5. onBalance: The Truth About Waterline Deposits
  6. Key Metrics the State of The Industry Reports Missed

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CPO Certification Classes
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Online Pool Classes
The difference between you and your competition is what you know!

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If you know Jack's you'd have no stains!

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Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters.

the 'How to Get Rid of Algae' handbook
The most comprehensive guide on algae prevention and remediation you will ever own.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

Thank you so much for listening! You can find us on social media:

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Email us: talkingpools@gmail.com

MIA: Key Metrics for Pool Service Success
MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
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The Importance of Community in The Pool Business
May 26, 2025
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Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
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The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
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Revolutionizing Recycling in the Pool Industry
May 19, 2025
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Economic Insights for Pool Professionals
May 16, 2025
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Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
Revolutionizing Pool Service: A New Approach
May 13, 2025
Rudy Stankowitz
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  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
    • Pool Merchandise
  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
    • Consulting Services
  • Rudy’s Algae Book
  • Contact Me
    • CPO Class FAQs
    • Message us!
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