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AFT&C news🗞️

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Read more about the article Don’t Drink The Butt Water!

Don’t Drink The Butt Water!

  • Post author:Rudy
  • Post published:August 4, 2019
  • Post category:Pool Safety/Swimming Pool Safety

Crypto is Contracted by Swallowing Contaminated Pool Water! This is why we hear about "outbreaks" and facility closures in the NEWS on such a frequent basis. People dip their butts…

Continue ReadingDon’t Drink The Butt Water!
Read more about the article How Often Should I Shock The Pool?

How Often Should I Shock The Pool?

  • Post author:Rudy
  • Post published:July 28, 2019
  • Post category:Apartment Pool Maintenance/Home Owner Pool Care/Hotel Pool Maintenance/Shock

Community Associations, Hotels, HOAs, and Private Residences This is a great question. You have probably heard that you need to shock your pool once every seven to ten days with…

Continue ReadingHow Often Should I Shock The Pool?
Read more about the article Oh Crap, Someone Pooped In The Pool!

Oh Crap, Someone Pooped In The Pool!

  • Post author:Rudy
  • Post published:July 14, 2019
  • Post category:Apartment Pool Maintenance/CPO Certification Class/Home Owner Pool Care/Hotel Pool Maintenance/Pool Safety/Pool Service Tips/Water Chemistry

Code Brown!!! Sh*t happens, right? A fecal incident can occur from someone being ill, a child not wanting to get out because they are having too much fun, or even…

Continue ReadingOh Crap, Someone Pooped In The Pool!
Read more about the article Prevent Drowning In Your Backyard Pool

Prevent Drowning In Your Backyard Pool

  • Post author:Rudy
  • Post published:July 7, 2019
  • Post category:Pool Safety

On average, 19 children in the U.S. drown every year on the 4th of July - USA Swimming Foundation This is a tough subject and it's hard to even write…

Continue ReadingPrevent Drowning In Your Backyard Pool
Read more about the article ☁ How to Clear Cloudy Pool Water Fast

☁ How to Clear Cloudy Pool Water Fast

  • Post author:Rudy
  • Post published:June 30, 2019
  • Post category:Apartment Pool Maintenance/Home Owner Pool Care/Hotel Pool Maintenance/Lowering pH/pH Adjustments/Water Chemistry

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"] Clear Cloudy Pool Water Fast! What the Floc? This is something that folks ask about a lot, and unfortunately, it is a question…

Continue Reading☁ How to Clear Cloudy Pool Water Fast
Read more about the article Finding the Time to Take Time Off ⏰ #smallbusinesseveryday

Finding the Time to Take Time Off ⏰ #smallbusinesseveryday

  • Post author:Rudy
  • Post published:June 23, 2019
  • Post category:Pool Service Tips

Who Will Run The Business? Entrepreneurs work 80 hours a week to avoid working 40 hours a week - Lori Greiner You did it! You decided to take your financial…

Continue ReadingFinding the Time to Take Time Off ⏰ #smallbusinesseveryday
Read more about the article Top 10 Swimming Pool Test Kits

Top 10 Swimming Pool Test Kits

  • Post author:Rudy
  • Post published:June 16, 2019
  • Post category:Apartment Pool Maintenance/Home Owner Pool Care/Hotel Pool Maintenance/Pool Tools

 Which Kit is Your Go-To Test Kit? Top 10 Selling Test Kits on Amazon #10 Blue Devil B7448 5-Way OTO - Chlorine/Bromine, pH, Alkalinity & Acid Demand #9 Taylor K-2106…

Continue ReadingTop 10 Swimming Pool Test Kits
Read more about the article Invasive SwimmingPool – Nonnative Species found in Florida Swimming Pools

Invasive SwimmingPool – Nonnative Species found in Florida Swimming Pools

  • Post author:Rudy
  • Post published:June 9, 2019
  • Post category:Outside the Pool

See You Later, Alligator? It's only a matter of time before more alien species, like others released into the wild from the pet trade, begin to expand beyond the Everglades…

Continue ReadingInvasive SwimmingPool – Nonnative Species found in Florida Swimming Pools
Read more about the article How Can a Homeowner Tell if a Pool Person Has Had Any Training?

How Can a Homeowner Tell if a Pool Person Has Had Any Training?

  • Post author:Rudy
  • Post published:June 2, 2019
  • Post category:Pool Management/Pool News

Why You Should Hire A Certified Pool Professional to Maintain Your Backyard Pool   Lack of Knowledge Could Result In The Formation of Harmful DBPs (Disinfection Byproducts), Zoonoses, Legionella, Equipment…

Continue ReadingHow Can a Homeowner Tell if a Pool Person Has Had Any Training?
Read more about the article 5 Secrets to Keeping Ducks out of Your Swimming Pool

5 Secrets to Keeping Ducks out of Your Swimming Pool

  • Post author:Rudy
  • Post published:May 26, 2019
  • Post category:Pool News/Pool Service Tips

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]   Get the Duck out of my Pool! Ducks in Swimming Pool Ducks in a Swimming Pool Can Make You Sick Ducks and…

Continue Reading5 Secrets to Keeping Ducks out of Your Swimming Pool
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

MIA: Key Metrics for Pool Service Success
byRudy Stankowitz

Text us a pool question!

In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.

Key Takeaways

  • The pool industry faces significant challenges with illegal practices.
  • Understanding customer retention and churn is crucial for business health.
  • Customer satisfaction metrics like NPS can guide service improvements.
  • Training and certifications are essential for technician competency.
  • Profitability should be measured per job type, not just overall revenue.
  • Sustainability is becoming a key factor in customer decisions.
  • Employee turnover impacts profitability and service quality.
  • Competitive intelligence helps businesses understand their market position.
  • Tracking metrics is essential for informed decision-making.
  • Building a dashboard of key metrics can drive business success.

Sound Bites

  • ”Training is retention.”
  • ”Don't buy based on hype.”
  • ”Track the stuff that matters.”

Chapters

  1. Frustrated Pool Pro
  2. Trade Mag Roundup
  3. PHTA Day on the Hill
  4. NPC New Director of Education
  5. onBalance: The Truth About Waterline Deposits
  6. Key Metrics the State of The Industry Reports Missed

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The Global Leader in
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in Pool Technology.

POOL MAGAZINE
Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Ou

BLUERAY XL
The real mineral purifier!
Reduce your pool maintenance costs & efforts by 50%

CPO Certification Classes
Attend your CPO class with Rudy Stankowitz!

Online Pool Classes
The difference between you and your competition is what you know!

Jack's Magic
If you know Jack's you'd have no stains!

Raypak
Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters.

the 'How to Get Rid of Algae' handbook
The most comprehensive guide on algae prevention and remediation you will ever own.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

Thank you so much for listening! You can find us on social media:

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Email us: talkingpools@gmail.com

MIA: Key Metrics for Pool Service Success
MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
Rudy Stankowitz
The Importance of Community in The Pool Business
May 26, 2025
Rudy Stankowitz
Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
Rudy Stankowitz
The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
Rudy Stankowitz
Revolutionizing Recycling in the Pool Industry
May 19, 2025
Rudy Stankowitz
Economic Insights for Pool Professionals
May 16, 2025
Rudy Stankowitz
Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
Revolutionizing Pool Service: A New Approach
May 13, 2025
Rudy Stankowitz
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  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
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      • Maine CPO certification requirements
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