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AFT&C news🗞️

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Read more about the article The Truth About Phosphates, Algae, and Pool Chemistry

The Truth About Phosphates, Algae, and Pool Chemistry

  • Post author:Rudy
  • Post published:February 17, 2026
  • Post category:Pool News

The Truth About Phosphates, Algae, and Pool Chemistry Let us start with the sentence that will upset half the internet: Phosphates do not reduce chlorine effectiveness.Moreover, on top of that,…

Continue ReadingThe Truth About Phosphates, Algae, and Pool Chemistry
Read more about the article Langelier vs. Carrier vs. Wojtowicz: Strengths, Shortfalls, and Accuracy in Swimming Pool Water

Langelier vs. Carrier vs. Wojtowicz: Strengths, Shortfalls, and Accuracy in Swimming Pool Water

  • Post author:Rudy
  • Post published:December 10, 2025
  • Post category:Water Chemistry

The Langelier Saturation Index, or LSI, was developed by Wilfred Langelier in 1936 to predict the stability of calcium carbonate in water systems. His original method calculated a saturation pH…

Continue ReadingLangelier vs. Carrier vs. Wojtowicz: Strengths, Shortfalls, and Accuracy in Swimming Pool Water
Read more about the article Tech Bulletin: Metals & Pool Water Quality

Tech Bulletin: Metals & Pool Water Quality

  • Post author:Rudy
  • Post published:November 12, 2025
  • Post category:Pool News

Metals in Swimming Pools: Pool Water Quality, Diagnostics, Decision Paths, and Alum Copper Stain Removal Diagnostics Metals in pool water—copper, iron, manganese—show up as stains, odd water colors, or persistent…

Continue ReadingTech Bulletin: Metals & Pool Water Quality
Read more about the article Technical Bulletin: Aluminum Sulfate Chemical Reduction of Cyanuric Acid

Technical Bulletin: Aluminum Sulfate Chemical Reduction of Cyanuric Acid

  • Post author:Rudy
  • Post published:October 15, 2025
  • Post category:Pool News

Chemical Reduction of Cyanuric Acid in Swimming Pools Using Aluminum Sulfate- from the published research and field methods of Rudy Stankowitz, with independent confirmations from Service Industry News, PoolSharkH2O, and…

Continue ReadingTechnical Bulletin: Aluminum Sulfate Chemical Reduction of Cyanuric Acid
Read more about the article Rich Gallo: We’ll bend over backward for our customers. We’re just not going to bend over forward.

Rich Gallo: We’ll bend over backward for our customers. We’re just not going to bend over forward.

  • Post author:Rudy
  • Post published:October 12, 2025
  • Post category:Pool News

From rolling a Bobcat at 14 to building Los Angeles’ most concierge-level pool company, Pure Swim’s founder, Rich Gallo, has a mantra: bend over backward for people—and teach them to…

Continue ReadingRich Gallo: We’ll bend over backward for our customers. We’re just not going to bend over forward.
Read more about the article Tim Bolden: From Navy Life in Guam to Poolside Royalty in Atlanta

Tim Bolden: From Navy Life in Guam to Poolside Royalty in Atlanta

  • Post author:Rudy
  • Post published:October 5, 2025
  • Post category:Pool News

  When you meet Tim Bolden, owner of The Pool Butler in Atlanta, you quickly realize this isn’t just another guy running a service company. He’s a Navy veteran, a…

Continue ReadingTim Bolden: From Navy Life in Guam to Poolside Royalty in Atlanta
Read more about the article Technical Bulletin: Sodium Carbonate vs. Sodium Bicarbonate

Technical Bulletin: Sodium Carbonate vs. Sodium Bicarbonate

  • Post author:Rudy
  • Post published:September 30, 2025
  • Post category:Pool News

Sodium Carbonate (Soda Ash) vs. Sodium Bicarbonate (Baking Soda) in Swimming Pool Treatment Author: Compiled from research and field guidance by Rudy Stankowitz Purpose & Scope This bulletin consolidates Rudy…

Continue ReadingTechnical Bulletin: Sodium Carbonate vs. Sodium Bicarbonate
Read more about the article From Scared of Water to Saving It: Kevin Post’s Floating-Pool Vision—and the People He’s Lifting Along the Way

From Scared of Water to Saving It: Kevin Post’s Floating-Pool Vision—and the People He’s Lifting Along the Way

  • Post author:Rudy
  • Post published:September 21, 2025
  • Post category:Talking Pools Podcast

As a little boy, Kevin Post wouldn’t even put his face in the water. After his family moved to Texas, his mom signed him up for swim team because there…

Continue ReadingFrom Scared of Water to Saving It: Kevin Post’s Floating-Pool Vision—and the People He’s Lifting Along the Way
Read more about the article Technical Bulletin: Hackberry Aphid Impact on Swimming Pools

Technical Bulletin: Hackberry Aphid Impact on Swimming Pools

  • Post author:Rudy
  • Post published:September 17, 2025
  • Post category:Water Quality

Hackberry Aphid (Asian Woolly Hackberry Aphid) Infestations and Their Impact on Swimming Pools Based on research by Rudy Stankowitz Hackberry trees (Celtis spp.) are common in many yards, but they…

Continue ReadingTechnical Bulletin: Hackberry Aphid Impact on Swimming Pools
Read more about the article Sweet Tea & Pool Chemistry: Why Atlanta’s Maddy Vandiver is Redefining Mentorship

Sweet Tea & Pool Chemistry: Why Atlanta’s Maddy Vandiver is Redefining Mentorship

  • Post author:Rudy
  • Post published:September 14, 2025
  • Post category:Talking Pools Podcast

From lifeguard stands to one of the largest pool companies in Georgia, this rising leader proves that mentorship isn’t about control—it’s about connection. Redefining Mentorship. When Maddy Vandiver’s mom first…

Continue ReadingSweet Tea & Pool Chemistry: Why Atlanta’s Maddy Vandiver is Redefining Mentorship
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

If you’ve ever stared at a test kit like it personally insulted your family… welcome home.

Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact. 

Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day.  And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities. 

Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster.  That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.

If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird. 

When Corporate Buyouts Kill Technical Support
byRudy Stankowitz

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What happens when the people who actually know the product disappear—and customer service becomes a phone tree, a 90-minute hold, or an ordering department that cannot answer a technical question?

This week, Steve Sherwood and Wayne Ivusich examine the decline of accessible technical support across the pool and spa industry. Wayne reflects on his 32 years with Taylor Technologies, where he answered technical questions, developed educational materials, and taught an estimated 45,000 to 50,000 industry professionals. Since Taylor’s acquisition by Fluidra, much of that direct technical access—and even some of Wayne’s educational content—appears to have disappeared.

The conversation expands into a larger industry problem: corporate consolidation may preserve a product name, but it does not necessarily preserve the people, knowledge, or customer relationships that built the brand.

Before that, Steve is joined by Pat from the California Pool Association for the Insurance Interlude. They discuss how installers can protect themselves when equipment works correctly at completion but fails—or gets damaged—months later. Photos, service records, clearly defined warranty terms, and a documented follow-up may be the only things standing between you and somebody else’s blame game.

Topics discussed include:

  • Protecting your company after completing equipment installations
  • Documenting that equipment was operational when you left
  • Why a written follow-up can become valuable evidence
  • Distinguishing parts warranties from free labor
  • Damage caused by homeowners or subsequent service technicians
  • The importance of maintaining complete water-chemistry records
  • Wayne’s 32-year career with Taylor Technologies
  • What Fluidra’s acquisition of Taylor meant for technical support
  • The loss of experienced educators and product specialists
  • Steve’s experience waiting 90 minutes for manufacturer assistance
  • Why sales representatives have become unofficial technical-support channels
  • The value—and danger—of relying on Facebook groups for answers
  • Knowing not only what questions to ask, but whom to ask
  • Why genuine mentorship teaches people to investigate instead of merely supplying answers
  • How Talking Pools can serve as an industry resource when manufacturers cannot

The label may survive an acquisition, but the institutional knowledge does not survive unless somebody deliberately protects it. When the experts disappear, customers are left owning products without reliable access to the people who understand them.

Have a pool, spa, chemistry, equipment, service, or business question you cannot get answered? Email the Talking Pools Podcast team at talkingpools@gmail.com.

Support the show

Thank you so much for listening! You can find us on social media:

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Email us: talkingpools@gmail.com

Support the show

Thank you so much for listening! You can find us on social media:

  • Facebook
  • Instagram
  • Tik Tok

Email us: talkingpools@gmail.com

When Corporate Buyouts Kill Technical Support
When Corporate Buyouts Kill Technical Support
August 13, 2026
Rudy Stankowitz
Eric Knight Joins Pool Brain
August 12, 2026
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Salt
August 10, 2026
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Confidence Isn’t Competence: Pool Industry Edition
August 7, 2026
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Miracle Pool Products
August 6, 2026
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Cold Plunge Myths: Dewey Case of the CMAHC Turns Up the Heat
August 5, 2026
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Commercial Salt Chlorination: Safer, Smarter, and Built to Scale
August 3, 2026
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Stop Selling the Bottle—Sell the Outcome
July 31, 2026
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Cold Plunges, Pool Inspections, and Where the Industry Is Headed
July 30, 2026
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Building a Better Pool Company: Leadership, Growth, and Company Culture with Leslie Elliott
July 29, 2026
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      • Louisiana CPO Certification Requirement
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  • AFT&C news🗞️
  • Talking Pools Podcast🎧
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