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Yearly Archives: 2019

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Read more about the article Why Fire Your Customer?

Why Fire Your Customer?

  • Post author:Rudy
  • Post published:May 5, 2019
  • Post category:Marketing

Sometimes The Customer is Wrong‼   and, sometimes your customer is an absolute Asshat, a treacherous snake ? in the grass that makes your life a living hell ?... Not…

Continue ReadingWhy Fire Your Customer?
Read more about the article Swimming Pool Steve – Exposed!

Swimming Pool Steve – Exposed!

  • Post author:Contributor
  • Post published:April 28, 2019
  • Post category:Pool News/Swimming Pool Safety

What You Don't Know Can Hurt You ⚠️ For those of you that frequent Pool Operator Talk (Yes, that's the name of the site you are on ?) , I am sure you…

Continue ReadingSwimming Pool Steve – Exposed!
Read more about the article Lifeguard Recruiting & Retention

Lifeguard Recruiting & Retention

  • Post author:Contributor
  • Post published:April 21, 2019
  • Post category:Risk Management/University Aquatics

the unsung heroes of the swimming pool industry by: Lisa Molloy As a higher education professional and aquatics operator at the University of Central Florida, I find myself in a…

Continue ReadingLifeguard Recruiting & Retention
Read more about the article How to Get Rid of Black Algae

How to Get Rid of Black Algae

  • Post author:Rudy
  • Post published:April 14, 2019
  • Post category:Algae

A Few Things That Work We have found Black Algae in some pretty interesting places. Here, Ashley takes us through several different methods that work on eliminating it. 2018 was…

Continue ReadingHow to Get Rid of Black Algae
Read more about the article Why is sand coming back into my pool?

Why is sand coming back into my pool?

  • Post author:Rudy
  • Post published:April 7, 2019
  • Post category:Equipment

When All Things Point To The Laterals ?‍♂️ Check Before You Dig It is true that a broken lateral, or several, could be the reason you are seeing sand on…

Continue ReadingWhy is sand coming back into my pool?
Read more about the article Keeping the Pool When the Home Sells

Keeping the Pool When the Home Sells

  • Post author:Rudy
  • Post published:April 2, 2019
  • Post category:Marketing

Oh, Crap!? You are chugging along, knocking out pools on your route, and are having a good day. As you approach one of your favorite pools to take care of…

Continue ReadingKeeping the Pool When the Home Sells
Read more about the article Aquatic Facilities and Risk Management Practice

Aquatic Facilities and Risk Management Practice

  • Post author:Contributor
  • Post published:March 24, 2019
  • Post category:Risk Management/University Aquatics

Identification, Evaluation, and Prioritization - by Michelle December Aquatic facilities are often viewed as being synonymous with risk So how do aquatic professionals effectively manage the inherent risks associated with their…

Continue ReadingAquatic Facilities and Risk Management Practice
Read more about the article What’s In Your Pool Truck?

What’s In Your Pool Truck?

  • Post author:Rudy
  • Post published:March 17, 2019
  • Post category:Pool Service Tips

It's Just Another Day in the Pool Business... Are You Prepared? Out in the field, a service tech must be ready for everything and anything. Unlike other professions, we are…

Continue ReadingWhat’s In Your Pool Truck?
Read more about the article Lowering Total Alkalinity Without Affecting pH

Lowering Total Alkalinity Without Affecting pH

  • Post author:Rudy
  • Post published:March 10, 2019
  • Post category:Lowering pH

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]   Can the Acid Slug Lower Total Alkalinity Without Affecting pH? The ability to control whether you lower Total Alkalinity or pH by…

Continue ReadingLowering Total Alkalinity Without Affecting pH
Read more about the article Certificación CPO en español

Certificación CPO en español

  • Post author:Rudy
  • Post published:March 4, 2019
  • Post category:CPO Certification Class

Certificación CPO en español En Aquatic Facility Training & Consultants, creemos que aprender sobre piscinas no tiene por qué ser aburrido. Enseñamos los cursos de certificación CPO® (Operador de Piscina…

Continue ReadingCertificación CPO en español
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

Empowering Pool Service with Effective SOPs
byRudy Stankowitz

Text us a pool question!

In this conversation, Peter, Shane, and Lee discuss the significance of Standard Operating Procedures (SOPs) in the context of aquatic facilities and service businesses. They emphasize the need for consistency, compliance, and the empowerment of staff through well-documented procedures. The discussion also touches on the role of technology and AI in developing SOPs, the importance of detailed procedures, and the necessity of personalizing SOPs to reflect the business's culture and values. The conversation concludes with a call to action for businesses to utilize the winter months for productivity and planning.

takeaways

  • SOPs are essential for consistency in operations.
  • Creating SOPs can empower staff to work independently.
  • AI can assist in drafting SOPs but should be verified.
  • SOPs should reflect the business's culture and values.
  • Regular updates to SOPs are necessary due to changing regulations.
  • Detailed procedures are crucial for compliance and safety.
  • Utilizing technology can streamline SOP management.
  • Winter is a productive time for businesses to develop SOPs.
  • SOPs can enhance the professionalism of a service business.
  • Creating a template for SOPs can save time in the future.

Sound Bites

  • ”SOPs can feel like SOBs sometimes.”
  • ”AI can help create a skeleton for SOPs.”
  • ”Don't trust AI for dosing rates.”
  • ”SOPs need to reflect your business personality.”
  • ”It's important to personalize your SOPs.”
  • ”Make the most of the colder months to be productive.”

Chapters

00:00
Welcome and Introductions

03:00
The Importance of Standard Operating Procedures (SOPs)

05:57
Creating Effective SOPs for Aquatic Facilities

09:09
Utilizing Technology and AI in SOP Development

11:59
Detailed Procedures and Compliance

14:48
Final Thoughts on SOPs and Productivity

Support the show

Thank you so much for listening! You can find us on social media:

  • Facebook
  • Instagram
  • Tik Tok

Email us: talkingpools@gmail.com

Empowering Pool Service with Effective SOPs
Empowering Pool Service with Effective SOPs
June 2, 2025
Rudy Stankowitz
MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
Rudy Stankowitz
The Importance of Community in The Pool Business
May 26, 2025
Rudy Stankowitz
Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
Rudy Stankowitz
The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
Rudy Stankowitz
Revolutionizing Recycling in the Pool Industry
May 19, 2025
Rudy Stankowitz
Economic Insights for Pool Professionals
May 16, 2025
Rudy Stankowitz
Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
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  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
    • Pool Merchandise
  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
    • Consulting Services
  • Rudy’s Algae Book
  • Contact Me
    • CPO Class FAQs
    • Message us!
    • Privacy Policy
    • Home
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