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Pool Operator Talk News

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Read more about the article Raising pH with Air

Raising pH with Air

  • Post author:Rudy
  • Post published:August 21, 2018
  • Post category:Science Fair Project/Water Chemistry

Spas, Splash pads, and Waterpark rides... Ever wonder why the pH tends to run high in certain bodies of water no matter what you do? Always adding acid? Spas, Splash…

Continue ReadingRaising pH with Air
Read more about the article Swimming Bugs In My Swimming Pool

Swimming Bugs In My Swimming Pool

  • Post author:Rudy
  • Post published:August 13, 2018
  • Post category:Misc./Pool Service Tips

What are these Swimming Bugs, and how do I make them go away? The Fishing Spider is not a swimming bug, it is an arachnid. Due to appearance, is often…

Continue ReadingSwimming Bugs In My Swimming Pool
Read more about the article Pool Girl Power 👉💪

Pool Girl Power 👉💪

  • Post author:Contributor
  • Post published:August 7, 2018
  • Post category:Pool News

Working in a Male-Dominated Field by Andrea Lynne Nannini Wikipedia: A swimming pool service technician (known colloquially as a pool man) is a tradesperson who cleans swimming pools and services major pool equipment such as pumps, motors, and…

Continue ReadingPool Girl Power 👉💪
Read more about the article Shark Pool – The Movie

Shark Pool – The Movie

  • Post author:Rudy
  • Post published:August 1, 2018
  • Post category:Horror Movie Reviews/Misc.

Just when you thought it was safe to go in the…..pool? Shark Pool, from Woodhead Entertainment, is a brilliant independent short that starts out with the same grossly over-done concept…

Continue ReadingShark Pool – The Movie
Read more about the article Solar Breeze NX2 – Product Review

Solar Breeze NX2 – Product Review

  • Post author:Rudy
  • Post published:July 18, 2018
  • Post category:Product Review

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]   Does this Solar-Powered Pool Cleaner Really Work? The Solar-Breeze NX2 is advertised as "The Roomba for your pool" and is accompanied by…

Continue ReadingSolar Breeze NX2 – Product Review
Read more about the article Selling a House with a Pool

Selling a House with a Pool

  • Post author:Contributor
  • Post published:July 11, 2018
  • Post category:Misc.

Need to Know Facts of Selling a Pool Home Buying a home with a swimming pool? You should consider hiring a pool professional to access the condition of the pool…

Continue ReadingSelling a House with a Pool
Read more about the article ForPoolProsOnly: Online dating

ForPoolProsOnly: Online dating

  • Post author:Rudy
  • Post published:July 8, 2018
  • Post category:Misc.

? Where the Dating Pool Meets the Swimming Pool ? ForPoolProsOnly Online Dating!  Are you a Pool Pro? Single? Looking for someone who knows what the ideal range for pH…

Continue ReadingForPoolProsOnly: Online dating
Read more about the article Death Pool: Movie Review

Death Pool: Movie Review

  • Post author:Rudy
  • Post published:July 5, 2018
  • Post category:Horror Movie Reviews/Misc.

Swimming pool tech turned Serial Killer… Does this “Pool Boy Gone Mad” psychological thriller tread water? When the sight of water fills you with an urge to kill, it only…

Continue ReadingDeath Pool: Movie Review
Read more about the article Liquid Chlorine Raises pH, or Does it?
Photo Credit: A Grande Choice Pool & Spa, Inc in Englewood, FL

Liquid Chlorine Raises pH, or Does it?

  • Post author:Contributor
  • Post published:June 27, 2018
  • Post category:Water Chemistry

Sodium Hypochlorite (NaOCl) is one of the more popular methods of chlorinating swimming pool water in both commercial and residential applications. When NaOCl (liquid chlorine) is added to water HOCl,…

Continue ReadingLiquid Chlorine Raises pH, or Does it?
Read more about the article is it safe for a dog to swim in the pool ?
Anna Ligman DVM

is it safe for a dog to swim in the pool ?

  • Post author:Contributor
  • Post published:June 12, 2018
  • Post category:Misc./Pets & Pools

. A Single Dog in a Swimming Pool for Eight Minutes... Its like a fish story. Every time you hear it, the number in the second half of that analogy…

Continue Readingis it safe for a dog to swim in the pool ?
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

MIA: Key Metrics for Pool Service Success
byRudy Stankowitz

Text us a pool question!

In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.

Key Takeaways

  • The pool industry faces significant challenges with illegal practices.
  • Understanding customer retention and churn is crucial for business health.
  • Customer satisfaction metrics like NPS can guide service improvements.
  • Training and certifications are essential for technician competency.
  • Profitability should be measured per job type, not just overall revenue.
  • Sustainability is becoming a key factor in customer decisions.
  • Employee turnover impacts profitability and service quality.
  • Competitive intelligence helps businesses understand their market position.
  • Tracking metrics is essential for informed decision-making.
  • Building a dashboard of key metrics can drive business success.

Sound Bites

  • ”Training is retention.”
  • ”Don't buy based on hype.”
  • ”Track the stuff that matters.”

Chapters

  1. Frustrated Pool Pro
  2. Trade Mag Roundup
  3. PHTA Day on the Hill
  4. NPC New Director of Education
  5. onBalance: The Truth About Waterline Deposits
  6. Key Metrics the State of The Industry Reports Missed

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CPO Certification Classes
Attend your CPO class with Rudy Stankowitz!

Online Pool Classes
The difference between you and your competition is what you know!

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If you know Jack's you'd have no stains!

Raypak
Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters.

the 'How to Get Rid of Algae' handbook
The most comprehensive guide on algae prevention and remediation you will ever own.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

Thank you so much for listening! You can find us on social media:

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Email us: talkingpools@gmail.com

MIA: Key Metrics for Pool Service Success
MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
Rudy Stankowitz
The Importance of Community in The Pool Business
May 26, 2025
Rudy Stankowitz
Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
Rudy Stankowitz
The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
Rudy Stankowitz
Revolutionizing Recycling in the Pool Industry
May 19, 2025
Rudy Stankowitz
Economic Insights for Pool Professionals
May 16, 2025
Rudy Stankowitz
Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
Revolutionizing Pool Service: A New Approach
May 13, 2025
Rudy Stankowitz
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  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
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  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
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  • Rudy’s Algae Book
  • Contact Me
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