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AFT&C news🗞️

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Read more about the article How Can a Homeowner Tell if a Pool Person Has Had Any Training?

How Can a Homeowner Tell if a Pool Person Has Had Any Training?

  • Post author:Rudy
  • Post published: June 2, 2019
  • Post category:Pool Management/Pool News

Why You Should Hire A Certified Pool Professional to Maintain Your Backyard Pool   Lack of Knowledge Could Result In The Formation of Harmful DBPs (Disinfection Byproducts), Zoonoses, Legionella, Equipment…

Continue ReadingHow Can a Homeowner Tell if a Pool Person Has Had Any Training?
Read more about the article 5 Secrets to Keeping Ducks out of Your Swimming Pool

5 Secrets to Keeping Ducks out of Your Swimming Pool

  • Post author:Rudy
  • Post published: May 26, 2019
  • Post category:Pool News/Pool Service Tips

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]   Get the Duck out of my Pool! Ducks in Swimming Pool Ducks in a Swimming Pool Can Make You Sick Ducks and…

Continue Reading5 Secrets to Keeping Ducks out of Your Swimming Pool
Read more about the article City With The Most Swimming Pools?

City With The Most Swimming Pools?

  • Post author:Rudy
  • Post published: May 19, 2019
  • Post category:Pool News

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]     Which U.S. City Has the Most Swimming Pools According to the National Swimming Pool Foundation, over 360 thousand public swimming pools…

Continue ReadingCity With The Most Swimming Pools?
Read more about the article Bromate from Bromine
This Photo by Unknown Author is licensed under CC BY

Bromate from Bromine

  • Post author:Rudy
  • Post published: May 12, 2019
  • Post category:Water Chemistry

Is Using Bromine in Your Pool or Spa with UV or Ozone bad? Veritasium youtube channel: Why are 96,000,000 Black Balls on This Reservoir BROMATE: BrO3- There are many benefits in…

Continue ReadingBromate from Bromine
Read more about the article Why Fire Your Customer?

Why Fire Your Customer?

  • Post author:Rudy
  • Post published: May 5, 2019
  • Post category:Marketing

Sometimes The Customer is Wrong‼   and, sometimes your customer is an absolute Asshat, a treacherous snake ? in the grass that makes your life a living hell ?... Not…

Continue ReadingWhy Fire Your Customer?
Read more about the article Swimming Pool Steve – Exposed!

Swimming Pool Steve – Exposed!

  • Post author:Contributor
  • Post published: April 28, 2019
  • Post category:Pool News/Swimming Pool Safety

What You Don't Know Can Hurt You ⚠️ For those of you that frequent Pool Operator Talk (Yes, that's the name of the site you are on ?) , I am sure you…

Continue ReadingSwimming Pool Steve – Exposed!
Read more about the article Lifeguard Recruiting & Retention

Lifeguard Recruiting & Retention

  • Post author:Contributor
  • Post published: April 21, 2019
  • Post category:Risk Management/University Aquatics

the unsung heroes of the swimming pool industry by: Lisa Molloy As a higher education professional and aquatics operator at the University of Central Florida, I find myself in a…

Continue ReadingLifeguard Recruiting & Retention
Read more about the article How to Get Rid of Black Algae

How to Get Rid of Black Algae

  • Post author:Rudy
  • Post published: April 14, 2019
  • Post category:Algae

A Few Things That Work We have found Black Algae in some pretty interesting places. Here, Ashley takes us through several different methods that work on eliminating it. 2018 was…

Continue ReadingHow to Get Rid of Black Algae
Read more about the article Why is sand coming back into my pool?

Why is sand coming back into my pool?

  • Post author:Rudy
  • Post published: April 7, 2019
  • Post category:Equipment

When All Things Point To The Laterals ?‍♂️ Check Before You Dig It is true that a broken lateral, or several, could be the reason you are seeing sand on…

Continue ReadingWhy is sand coming back into my pool?
Read more about the article Keeping the Pool When the Home Sells

Keeping the Pool When the Home Sells

  • Post author:Rudy
  • Post published: April 2, 2019
  • Post category:Marketing

Oh, Crap!? You are chugging along, knocking out pools on your route, and are having a good day. As you approach one of your favorite pools to take care of…

Continue ReadingKeeping the Pool When the Home Sells
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

If you’ve ever stared at a test kit like it personally insulted your family… welcome home.

Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact. 

Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day.  And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities. 

Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster.  That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.

If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird. 

Popped Pools, Leaking Profits & the Commercial Account From Hell
byRudy Stankowitz

Ask a question here

Talking Pools Podcast | Thursdays with Steve & Wayne
Hosts: Steve Sherwood and Wayne Ivusich
Insurance Interlude Guest: Pat Grignon

That commercial pool account looks impressive on your client list—but is it making you money, or slowly eating your business alive?

Steve and Wayne dig into the realities of commercial pool service: unpredictable chemical demand, marathon equipment-room visits, failing valves, and bids that leave customers wondering why you charge so much. Steve explains why pricing a hotel pool like a backyard account can turn a big opportunity into a very expensive mistake.

In this week’s Insurance Interlude, Pat Grignon joins Steve to discuss pool pop-ups, chemical spills, acid-wash damage, and what happens when a claim exceeds the coverage available. Steve also shares a balancing-tank disaster from earlier in his career—a story involving a missed valve, a flooded equipment room, and one deeply uncomfortable meeting.

Then it’s back to leak detection, a historic hotel’s relentless equipment problems, and the business skill that keeps showing up in every conversation: communicating before a frustrated customer starts shopping for your replacement.

In this episode:

  • Commercial bidding: Accounting for labor, travel around large properties, chemical use, and the residential work you could complete in the same time.
  • Facebook’s useful side: How answering a stranger’s questions helped Steve build one of his biggest client relationships.
  • Insurance limits: Pat discusses coverage examples, sublimits, and potential exposure when repair costs exceed available insurance.
  • Leak-detection training: Why buying a hydrophone doesn’t automatically make you a leak detector—and how confirmed leaks can become training opportunities.
  • A hotel equipment nightmare: Elevated water, equipment far below, substantial pressure, hot water, and recurring valve failures.
  • Owning service mistakes: How Steve handled missed visits, algae, and the cost of making things right.
  • Mentoring without stopping production: Supporting students and technicians while giving employees room to do their jobs.
  • Route efficiency: How repeated trips to the truck quietly steal time from your day.

The guys also discuss Leslie’s store-closure news as understood at recording and give a shout-out to the standout pool projects featured in AQUA.

The takeaway: A busy route doesn’t guarantee a profitable business. Price the actual work, understand your coverage, train your people, and keep your customers informed.

Questions for Steve and Wayne?
Email talkingpools@gmail.com and direct your message to either host. Your question could become part of a future episode.

Contains explicit language.

Support the show

Thank you so much for listening! You can find us on social media:

  • Facebook
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Email us: talkingpools@gmail.com

Popped Pools, Leaking Profits & the Commercial Account From Hell
Popped Pools, Leaking Profits & the Commercial Account From Hell
October 15, 2026
Rudy Stankowitz
Stop Blaming the Pool Guy! Plaster Myths & Industry BS with Greg Beard — Part 2
October 14, 2026
Rudy Stankowitz
Tru in the Loop Premiere: Stop Eating Repair Costs, Charge Your Worth & Hire with Purpose
October 13, 2026
Rudy Stankowitz
Forgot the Hose? Water Damage, Floating Pools & the Chlorine Merry-Go-Round
October 11, 2026
Rudy Stankowitz
You never know what someone is carrying when they show up to work
October 10, 2026
Rudy Stankowitz
You Are the Storm – and You Are Allowed to Have Help: Mental Health in the Pool Industry
October 9, 2026
Rudy Stankowitz
Leslie’s Restructuring: What It Could Mean for the Pool Industry
October 8, 2026
Rudy Stankowitz
Answer the Damn Phone: Greg “Beard Man” Beard on Real Mentorship | Part 1
October 7, 2026
Rudy Stankowitz
“I Just Test the Water” Won’t Cut It: Entrapment, Bad Plumbing & Professional Responsibility
October 5, 2026
Rudy Stankowitz
Pool Pros Deserve Better: Industry Politics, Product Claims & Corporate Bullshit
October 2, 2026
Rudy Stankowitz
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  • CPO Class Schedule
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    • U.S. Public Swimming Pool Codes👮
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Louisiana CPO Certification Requirement
    • Test Kit Store
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  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
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