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      • Baldwin County CPO Certification Requirement
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      • District of Columbia CPO Certification Requirement
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Read more about the article Employee or Contractor? The High-Stakes Choice That Could Make or Break Your Pool Business

Employee or Contractor? The High-Stakes Choice That Could Make or Break Your Pool Business

  • Post author:Rudy
  • Post published:September 20, 2024
  • Post category:Employees

Should you classify your workers as W-2 employees or 1099 contractors? It's a decision that can significantly impact your business. The Department of Labor (DOL) recently introduced a new rule…

Continue ReadingEmployee or Contractor? The High-Stakes Choice That Could Make or Break Your Pool Business
Read more about the article When a New Boss Sends You Running For Cover

When a New Boss Sends You Running For Cover

  • Post author:Contributor
  • Post published:September 19, 2020
  • Post category:Employees/Pool Operator Talk News

Running? Do I have to? [responsivevoice_button voice="US English Female" buttontext="Listen to Post"] adjusting to new boss  Everyone has had a boss (or several) at some point in their working life. …

Continue ReadingWhen a New Boss Sends You Running For Cover
Read more about the article Ready to Hire Somebody, but…

Ready to Hire Somebody, but…

  • Post author:Contributor
  • Post published:August 2, 2020
  • Post category:Employees/Uncategorized

[responsivevoice_button voice="US English Female" buttontext="Listen to Post"] It's just you, right? You want to grow, but the thought of handing the care of a chunk of your customers over to…

Continue ReadingReady to Hire Somebody, but…
Read more about the article How to Correct an Employee if He/She Gives a Customer the Wrong Information

How to Correct an Employee if He/She Gives a Customer the Wrong Information

  • Post author:Contributor
  • Post published:June 14, 2020
  • Post category:Employees

? He told you what? How to Correct an Employee if He/She Gives a Customer the Wrong Information Yelling and screaming at an Employee in front of the customers is…

Continue ReadingHow to Correct an Employee if He/She Gives a Customer the Wrong Information
Read more about the article Aquatic Facilities and Risk Management Practice

Aquatic Facilities and Risk Management Practice

  • Post author:Contributor
  • Post published:March 24, 2019
  • Post category:Risk Management/University Aquatics

Identification, Evaluation, and Prioritization - by Michelle December Aquatic facilities are often viewed as being synonymous with risk So how do aquatic professionals effectively manage the inherent risks associated with their…

Continue ReadingAquatic Facilities and Risk Management Practice
Read more about the article A Depression-era Swimming Pool Roaring Into the Twenties
Kessing Pool

A Depression-era Swimming Pool Roaring Into the Twenties

  • Post author:Contributor
  • Post published:January 28, 2019
  • Post category:University Aquatics

University of North Carolina at Chapel Hill Aquatics If you recall, in December we spoke with University of Houston's Assistant Director of Aquatic Operations, Cara Green.This month, University of North Carolina at…

Continue ReadingA Depression-era Swimming Pool Roaring Into the Twenties
Read more about the article Lightning Strikes the Pump Room Twice

Lightning Strikes the Pump Room Twice

  • Post author:Contributor
  • Post published:November 25, 2018
  • Post category:University Aquatics

Florida Southern College Aquatics There is a lot more to consider when maintaining these collosal giants of competition and wellness than one might think. Pool Operators face a myriad of…

Continue ReadingLightning Strikes the Pump Room Twice
Read more about the article Straight From the Lake and Into the Pool

Straight From the Lake and Into the Pool

  • Post author:Contributor
  • Post published:October 29, 2018
  • Post category:University Aquatics

Florida State University Aquatics There is a lot more to consider when maintaining these colossal giants of competition and wellness than one might think. Pool Operators face a myriad of challenges…

Continue ReadingStraight From the Lake and Into the Pool
Read more about the article Them Dawgs Can Swim!

Them Dawgs Can Swim!

  • Post author:Contributor
  • Post published:September 23, 2018
  • Post category:University Aquatics

University of Georgia Aquatics There is a lot more to consider when maintaining these colossal giants of competition and wellness than one might think. Pool Operators face a myriad of challenges…

Continue ReadingThem Dawgs Can Swim!
Read more about the article Death Pool: Movie Review

Death Pool: Movie Review

  • Post author:Rudy
  • Post published:July 5, 2018
  • Post category:Horror Movie Reviews/Misc.

Swimming pool tech turned Serial Killer… Does this “Pool Boy Gone Mad” psychological thriller tread water? When the sight of water fills you with an urge to kill, it only…

Continue ReadingDeath Pool: Movie Review
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Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

Empowering Pool Service with Effective SOPs
byRudy Stankowitz

Text us a pool question!

In this conversation, Peter, Shane, and Lee discuss the significance of Standard Operating Procedures (SOPs) in the context of aquatic facilities and service businesses. They emphasize the need for consistency, compliance, and the empowerment of staff through well-documented procedures. The discussion also touches on the role of technology and AI in developing SOPs, the importance of detailed procedures, and the necessity of personalizing SOPs to reflect the business's culture and values. The conversation concludes with a call to action for businesses to utilize the winter months for productivity and planning.

takeaways

  • SOPs are essential for consistency in operations.
  • Creating SOPs can empower staff to work independently.
  • AI can assist in drafting SOPs but should be verified.
  • SOPs should reflect the business's culture and values.
  • Regular updates to SOPs are necessary due to changing regulations.
  • Detailed procedures are crucial for compliance and safety.
  • Utilizing technology can streamline SOP management.
  • Winter is a productive time for businesses to develop SOPs.
  • SOPs can enhance the professionalism of a service business.
  • Creating a template for SOPs can save time in the future.

Sound Bites

  • ”SOPs can feel like SOBs sometimes.”
  • ”AI can help create a skeleton for SOPs.”
  • ”Don't trust AI for dosing rates.”
  • ”SOPs need to reflect your business personality.”
  • ”It's important to personalize your SOPs.”
  • ”Make the most of the colder months to be productive.”

Chapters

00:00
Welcome and Introductions

03:00
The Importance of Standard Operating Procedures (SOPs)

05:57
Creating Effective SOPs for Aquatic Facilities

09:09
Utilizing Technology and AI in SOP Development

11:59
Detailed Procedures and Compliance

14:48
Final Thoughts on SOPs and Productivity

Support the show

Thank you so much for listening! You can find us on social media:

  • Facebook
  • Instagram
  • Tik Tok

Email us: talkingpools@gmail.com

Empowering Pool Service with Effective SOPs
Empowering Pool Service with Effective SOPs
June 2, 2025
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MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
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The Importance of Community in The Pool Business
May 26, 2025
Rudy Stankowitz
Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
Rudy Stankowitz
The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
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Revolutionizing Recycling in the Pool Industry
May 19, 2025
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Economic Insights for Pool Professionals
May 16, 2025
Rudy Stankowitz
Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
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  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
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      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
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