Skip to content
Aquatic Facility Training and Consultants
  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
    • Pool Merchandise
  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
    • Consulting Services
  • Rudy’s Algae Book
  • Contact Me
    • CPO Class FAQs
    • Message us!
    • Privacy Policy
    • Home
  • 0
  • Toggle website search
0 Menu Close
  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
    • Pool Merchandise
  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
    • Consulting Services
  • Rudy’s Algae Book
  • Contact Me
    • CPO Class FAQs
    • Message us!
    • Privacy Policy
    • Home
  • 0
  • Toggle website search

AFT&C news🗞️

  1. Home>
  2. AFT&C news🗞️>
  3. Page 24
Read more about the article City With The Most Swimming Pools?

City With The Most Swimming Pools?

  • Post author:Rudy
  • Post published:May 19, 2019
  • Post category:Pool News

[responsivevoice_button voice="UK English Male" buttontext="Listen to Post"]     Which U.S. City Has the Most Swimming Pools According to the National Swimming Pool Foundation, over 360 thousand public swimming pools…

Continue ReadingCity With The Most Swimming Pools?
Read more about the article Bromate from Bromine
This Photo by Unknown Author is licensed under CC BY

Bromate from Bromine

  • Post author:Rudy
  • Post published:May 12, 2019
  • Post category:Water Chemistry

Is Using Bromine in Your Pool or Spa with UV or Ozone bad? Veritasium youtube channel: Why are 96,000,000 Black Balls on This Reservoir BROMATE: BrO3- There are many benefits in…

Continue ReadingBromate from Bromine
Read more about the article Why Fire Your Customer?

Why Fire Your Customer?

  • Post author:Rudy
  • Post published:May 5, 2019
  • Post category:Marketing

Sometimes The Customer is Wrong‼   and, sometimes your customer is an absolute Asshat, a treacherous snake ? in the grass that makes your life a living hell ?... Not…

Continue ReadingWhy Fire Your Customer?
Read more about the article Swimming Pool Steve – Exposed!

Swimming Pool Steve – Exposed!

  • Post author:Contributor
  • Post published:April 28, 2019
  • Post category:Pool News/Swimming Pool Safety

What You Don't Know Can Hurt You ⚠️ For those of you that frequent Pool Operator Talk (Yes, that's the name of the site you are on ?) , I am sure you…

Continue ReadingSwimming Pool Steve – Exposed!
Read more about the article Lifeguard Recruiting & Retention

Lifeguard Recruiting & Retention

  • Post author:Contributor
  • Post published:April 21, 2019
  • Post category:Risk Management/University Aquatics

the unsung heroes of the swimming pool industry by: Lisa Molloy As a higher education professional and aquatics operator at the University of Central Florida, I find myself in a…

Continue ReadingLifeguard Recruiting & Retention
Read more about the article How to Get Rid of Black Algae

How to Get Rid of Black Algae

  • Post author:Rudy
  • Post published:April 14, 2019
  • Post category:Algae

A Few Things That Work We have found Black Algae in some pretty interesting places. Here, Ashley takes us through several different methods that work on eliminating it. 2018 was…

Continue ReadingHow to Get Rid of Black Algae
Read more about the article Why is sand coming back into my pool?

Why is sand coming back into my pool?

  • Post author:Rudy
  • Post published:April 7, 2019
  • Post category:Equipment

When All Things Point To The Laterals ?‍♂️ Check Before You Dig It is true that a broken lateral, or several, could be the reason you are seeing sand on…

Continue ReadingWhy is sand coming back into my pool?
Read more about the article Keeping the Pool When the Home Sells

Keeping the Pool When the Home Sells

  • Post author:Rudy
  • Post published:April 2, 2019
  • Post category:Marketing

Oh, Crap!? You are chugging along, knocking out pools on your route, and are having a good day. As you approach one of your favorite pools to take care of…

Continue ReadingKeeping the Pool When the Home Sells
Read more about the article Aquatic Facilities and Risk Management Practice

Aquatic Facilities and Risk Management Practice

  • Post author:Contributor
  • Post published:March 24, 2019
  • Post category:Risk Management/University Aquatics

Identification, Evaluation, and Prioritization - by Michelle December Aquatic facilities are often viewed as being synonymous with risk So how do aquatic professionals effectively manage the inherent risks associated with their…

Continue ReadingAquatic Facilities and Risk Management Practice
Read more about the article What’s In Your Pool Truck?

What’s In Your Pool Truck?

  • Post author:Rudy
  • Post published:March 17, 2019
  • Post category:Pool Service Tips

It's Just Another Day in the Pool Business... Are You Prepared? Out in the field, a service tech must be ready for everything and anything. Unlike other professions, we are…

Continue ReadingWhat’s In Your Pool Truck?
  • Go to the previous page
  • 1
  • …
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • …
  • 29
  • Go to the next page
Read Rudy's Column in AQUA Magazine
Talking Pools Podcast
Talking Pools Podcast

Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.

Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We’ve got a host for that:

  • The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
  • The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
  • The Maintenance Maverick: From tile tricks to algae assassins, he’s got the lowdown on keeping your pool looking like a liquid emerald palace.
  • The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.

But Talking Pools isn’t just about technical wizardry. It’s about camaraderie, the shared language of pool pros who’ve seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).

Every week, you’ll:

  • Steal game-changing secrets: Learn pro-grade hacks to make you the “Pool Whisperer” in your market
  • Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
  • Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
  • Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.

So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It’s your weekly dose of poolside wisdom, laughter, and community. We’ll see you on the flip side!

P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).

P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!

MIA: Key Metrics for Pool Service Success
byRudy Stankowitz

Text us a pool question!

In this episode of the Talking Pools podcast, Rudy Stankowitz addresses the pressing issues within the pool industry, including illegal practices and the importance of understanding key business metrics. He emphasizes the need for customer retention, satisfaction, and effective technician training. The discussion also covers profitability, sustainability, employee retention, and competitive intelligence, urging pool service professionals to track essential metrics to drive business success.

Key Takeaways

  • The pool industry faces significant challenges with illegal practices.
  • Understanding customer retention and churn is crucial for business health.
  • Customer satisfaction metrics like NPS can guide service improvements.
  • Training and certifications are essential for technician competency.
  • Profitability should be measured per job type, not just overall revenue.
  • Sustainability is becoming a key factor in customer decisions.
  • Employee turnover impacts profitability and service quality.
  • Competitive intelligence helps businesses understand their market position.
  • Tracking metrics is essential for informed decision-making.
  • Building a dashboard of key metrics can drive business success.

Sound Bites

  • ”Training is retention.”
  • ”Don't buy based on hype.”
  • ”Track the stuff that matters.”

Chapters

  1. Frustrated Pool Pro
  2. Trade Mag Roundup
  3. PHTA Day on the Hill
  4. NPC New Director of Education
  5. onBalance: The Truth About Waterline Deposits
  6. Key Metrics the State of The Industry Reports Missed

AquaStar Pool Products
The Global Leader in
Safety, Dependability, & Innovation
in Pool Technology.

POOL MAGAZINE
Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Ou

BLUERAY XL
The real mineral purifier!
Reduce your pool maintenance costs & efforts by 50%

CPO Certification Classes
Attend your CPO class with Rudy Stankowitz!

Online Pool Classes
The difference between you and your competition is what you know!

Jack's Magic
If you know Jack's you'd have no stains!

Raypak
Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters.

the 'How to Get Rid of Algae' handbook
The most comprehensive guide on algae prevention and remediation you will ever own.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

Thank you so much for listening! You can find us on social media:

  • Facebook
  • Instagram
  • Tik Tok

Email us: talkingpools@gmail.com

MIA: Key Metrics for Pool Service Success
MIA: Key Metrics for Pool Service Success
May 30, 2025
Rudy Stankowitz
Mastering Chemical Management for Pool Pros
May 29, 2025
Rudy Stankowitz
The Importance of Community in The Pool Business
May 26, 2025
Rudy Stankowitz
Biolab WILL NOT Reopen GA & Pool Industry Insights
May 23, 2025
Rudy Stankowitz
The Science of Water Quality Management
May 22, 2025
Rudy Stankowitz
Navigating New Pool Challenges
May 20, 2025
Rudy Stankowitz
Revolutionizing Recycling in the Pool Industry
May 19, 2025
Rudy Stankowitz
Economic Insights for Pool Professionals
May 16, 2025
Rudy Stankowitz
Fostering Respect and Empathy Among Professionals
May 15, 2025
Rudy Stankowitz
Revolutionizing Pool Service: A New Approach
May 13, 2025
Rudy Stankowitz
Search Results placeholder

Talking Pools Podcast Sponsors

Resources for the Pool Professional (below)

  • Algae
  • Apartment Pool Maintenance
  • Author Rudy Stankowitz
  • Borates
  • Builders
  • Chemical Safety
  • Chemicals
  • COVID-19
  • CPO Certification Class
  • Drain & Fill
  • Education
  • Employees
  • Equipment
  • Home Owner Pool Care
  • Horror Movie Reviews
  • Hotel Pool Maintenance
  • Lowering pH
  • Marketing
  • Misc.
  • Noticias de piscinas españolas
  • Outside the Pool
  • Pets & Pools
  • pH Adjustments
  • Plaster
  • Pool Management
  • Pool News
  • Pool Operator Talk News
  • Pool Repair
  • Pool Safety
  • Pool Service
  • Pool Service Tips
  • Pool Tools
  • Product Review
  • Retail
  • Risk Management
  • Science Fair Project
  • Shock
  • Sponsors
  • Staining
  • Subscription Content
  • Swimming Pool News
  • Swimming Pool Safety
  • Talking Pools Podcast
  • Uncategorized
  • University Aquatics
  • Water Chemistry
  • Waterborne Illnesses

  • CPO Class Schedule
    • CPO Class Schedule
    • CPO Practice Test
    • U.S. Public Swimming Pool Codes👮
      • Alaska’s CPO Certification Requirement
      • Arkansas CPO Requirement for Public Pool Operators
      • Baldwin County CPO Certification Requirement
      • Colorado CPO Certification Requirement
      • Connecticut CPO Certification Requirement
      • District of Columbia CPO Certification Requirement
      • Florida’s CPO Certification Requirement for Public Pool Service Technicians
      • Georgia CPO Certification requirement
      • Hawaii CPO Certification Requirement
      • Illinois CPO Certification
      • Indiana CPO Requirement
      • Iowa CPO Certification Requirement
      • Kansas CPO Certification Requirement
      • Kentucky CPO Certification Requirement
      • Louisiana CPO Certification Requirement
      • Maine CPO certification requirements
      • Maryland CPO Certification Requirement
      • Massachusetts CPO Certification Requirement
      • Michigan CPO Certification Requirement
    • Test Kit Store
    • Pool Merchandise
  • Online Pool Pro Classes
  • AFT&C news🗞️
  • Talking Pools Podcast🎧
  • Keynote & Professional
    • Rudy’s AQUA Column
    • Swimming Pool EXPO Speaker
    • Expert Witness
    • Consulting Services
  • Rudy’s Algae Book
  • Contact Me
    • CPO Class FAQs
    • Message us!
    • Privacy Policy
    • Home
Copyright - WordPress Theme by OceanWP
error

Help support a Veteran Owned Small Business by sharing this page

  • RSS
  • Follow Us
  • Facebook
    fb-share-icon
  • Twitter
    Post on X
  • Youtube
  • Pinterest
    fb-share-icon
  • Linkedin
    Share
  • Instagram
×
×

Cart

Verified by MonsterInsights

Terms and Conditions - Privacy Policy